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Registering A Complaint
To register a complaint regarding a violation of HRM By-Law A-300 or N-300, contact the HRM Call Centre at 490-4000 or 1-800-835-6428 (toll free in Nova Scotia only).
You may have to provide a witness statement in order for Animal Services to proceed with an investigation. If you're not willing to provide a statement and appear in court, Animal Services may not be able to action your concern.
Complainants should be aware that all information provided to Animal Services is subject to Freedom of Information and Protection of Privacy legislation (FOIPOP) and legal disclosure. During the investigation, complainant and witness information is kept confidential. However, if the matter proceeds to prosecution, all information relating to the investigation, including the identity of complainants and witnesses, must be shared with the defense.
Details are important. The more detail you can provide, the easier it will be to action your complaint. Depending upon the nature of your complaint, you may be required to provide specific information about the pet, its owner and the incident. For more information please see:
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