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Stormwater Management

 

Stormwater management is essential to protecting private and public property, as well as our environment. Stormwater management enables safe transportation of people, goods and services fundamental to the local economy. Since July 2013 Halifax Water has had a separate stormwater charge as approved by the Nova Scotia Utility and Review Board (NSUARB). Previous to this date, stormwater was included in a combined wastewater/stormwater charge initially levied by Halifax Municipality in 1997 and continued by Halifax Water after wastewater and stormwater assets were transferred from the Halifax Municipality.

On October 31st, 2016 Halifax Water filed an application with the NSUARB to adjust the rates, rules and regulations regarding stormwater. These changes have been approved and will take effect July 1st, 2017.

 

Is Your Property Within the Halifax Water Stormwater Boundary?

Please note:
**This stormwater boundary map is for the Halifax Water Site Related Flow charge only, it does not address the Halifax Municipality Right of Way charge.

**When entering your address to determine if you are within the Halifax Water stormwater boundary, please be as specific as possible by including:

  • civic number
  • street name
  • community
  • and province.

Understanding Stormwater

 

What Does Your Stormwater Look Like?

Please note: Click images for a larger view

 

Scenario 1: Direct Stormwater Discharge

Image dipicting direct stormwater discharge to the stormwater system

 

Scenario 2: Off-Street Stormwater Infrastructure

Image dipicting off-street stormwater infrastructure

 

Scenario 3: Piped Stormwater Systems

Image dipicting Piped Stormwater Systems

 

Scenario 4: Stormwater Discharge from Low Lying Area

Image dipicting stormwater discharge from low lying area

 

Scenario 5: Stormwater Discharge via Adjacent Property

Image dipictng stormwater discharge via adjacent property

 

Scenario 6: Stormwater Discharge via Water Course or Water Body

image dipicting stormwater discharge via a water course

 

NSUARB Accepts Changes to Stormwater Rates - Effective July 1st, 2017

What are the Accepted Changes in This Rate Application?

  • Owners of Residential Properties will pay a Site Related Flow Charge based on the tiering of Residential Properties as noted in the chart below. Properties with more impervious area (ie. roofs, asphalt, concrete, and packed gravel) would pay more than those with less impervious area.
Stormwater billing tier paramaters for residential properties
  • Residential Customers are currently charged $33.39 annually based on an average impervious area. Under this proposal, effective July 1, 2017, the majority of residential customers (88%) will see a decrease in their Site Related Flow Charge from Halifax Water.
  • More properties will be exempt - those with less than 50 square meters of impervious area.
  • Customers will be billed in increments of 10 m2 rather than billing based on 1 m2 of impervious area.
  • The definition of stormwater service is aligned with industry practice elsewhere in North America to recognize that most of the properties with the Boundry receive one or more of the following services from Halifax water:
    • Stormwater from the property enters any part of Halifax Water's stormwater system.
    • The property is accessed directly by a driveway which crosses over a Halifax Water culvert.
  • Halifax Water's Site Generated Flow Charge is renamed: Site Related Flow Charge.
  • The Municipality continues to bill for the impervious area in the street right of way consistent with the approved Cost of Service Approach.

You can find a full list of proposed changes to residential and non-residential Stormwater Service in the Rate Application Stormwater Service Rate Application October 31, 2016.

 

Stormwater Billing Appeals Process

You can appeal your Halifax Water stormwater bill if you feel you do not receive stormwater service from Halifax Water, or that you have otherwise been improperly billed.

The “appeal” process is provided for in Section 7 of the Halifax Water Rules and Regulations PDF Document - Halifax Water Rules and Regulations. The language used in the Regulations is “Notice of Objection”.

You must file a Notice of Objection with Halifax Water outlining why you believe no stormwater is discharged from your property into the Halifax Water stormwater system. This may be done by contacting Halifax Water:

By mail:

Halifax Water Complaints Department
PO Box 8388, RPO CSC
Halifax, NS
B3K 5M1

Phone: 902.420.9287
Email: complaints@halifaxwater.ca

 

What if I don't like the answer I received from Halifax Water?

If you wish to appeal Halifax Water’s written reply to your Notice of Objection , a complaint may be made to the Dispute Resolution Officer (DRO).

The Dispute Resolution Officer is an independent officer (not an employee of Halifax Water or the Nova Scotia Utility and Review Board) who manages regulation based on customer issues.

Appeals must include:

  • Halifax Water service request number
  • contact information
  • summary of your complaint
  • details on how Halifax Water offered to resolve your complaint
  • description of the outcome you believe would be fair

Appeals to the Dispute Resolution Officer can be submitted via:

Mail:

P.O. Box 51030
Halifax, NS
B3M 4R8

Email: HalifaxWaterDRO@eastlink.ca

 

Pipes to Parks, Managing Stormwater in Halifax

Halifax is a wet city! And when all that rain, snow, slush, sleet, etc is done soaking through your clothes, it all ends up somewhere. PLANifax teams up with the Sierra Club Canada Foundation, Halifax Diverse, and Halifax Water to dive into the issue of stormwater management.