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Accessible Low Floor Buses

 

As part of Halifax Transit's continued commitment to providing passengers with accessible service, we are pleased to introduce the latest update to our Accessible Services Handbook.

The handbook (also available in print) provides passengers with up-to-date information on ALF routes, use of mobility-devices on buses, the request a stop program and service animals.

2016 Accessible Services Handbook

 

What is an Accessible Low Floor (ALF) bus?

ALF buses offer mobility-impaired customers greater freedom and flexibility when  travelling on fixed-route bus service by offering many options and features including:

  • no step entry and exit

  • bus lowers to curb level

  • entry and exit access ramp for quick & safe wheelchair accessibility

  • two wheelchair safety secures per bus

  • extra wide doors and aisles

  • easy to read electronic exterior destination signs

  • features the international accessibility symbol on all 4 sides of the bus

 

How do I use an ALF bus?

When using the ALF service, mobility device customers are asked to respect the following guidelines:

Maximum Size Dimensions

  • Wheelchairs must not exceed 48"L x 30"W (most manual and some electric wheelchairs can be accommodated)

  • Mobility scooters must not exceed 40.25”L x 21.25”W

 

Boarding & Disembarking

  • Customers must be able to independently board and disembark the bus, deposit the fare, and maneuver into the allocated wheelchair space.

  • If a customer using a mobility device requires additional assistance, they must be accompanied by a personal care attendant; who, with Halifax Transit issued identification, travels at no charge. To register a personal care attendant and obtain proper identification, contact Halifax Transit at 311.

  • If both of the designated accessible spaces on the bus are occupied, or if the bus is full with a standing load and the operator cannot board a customer in a mobility device, the operator will advise the customer to wait for the next ALF bus.

  • Mobility-impaired customers are reminded to board and disembark via the front door.

  • Passengers are to ask the operator if they require the bus to be lowered and/or the ramp to be deployed.

  • Accessible Low Floor (ALF) buses will pick up or drop off customers in wheelchairs regardless of the route, so long as the accessible ramp can be lowered to load or unload the customer. Passengers are to ask the operator if they required the bus to be lowered and/or the ramp to be deployed. A list of the bus stops that are inaccessible, where the ramp cannot be deployed under any circumstance, is found above, or by 2016 Accessible Services Handbook

 

Restraints

  • Customers using scooters must be able to manoeuvre the scooter into the docking area and transfer to a fixed transit seat while travelling

  • Wheelchairs must be in good condition, with a webbing loop attached to the main frame whenever possible, to enable the operator to properly secure the mobility device

  • All mobility scooters require (4) anchor/tie down points to secure the device on the bus. Operators are responsible for properly restraining the mobility device, using the tie-down system.

  • To arrange an orientation session, or if you are uncertain if your wheelchair can be accommodated, or whether you will be able to maneuver into the wheelchair space provided, please contact Halifax Transit at 311.

 

Important Note - Halifax Transit cannot warrant the safety of customers disembarking at locations not designated as standard ALF bus stops, and accepts no responsibility for risks to the customer associated with disembarking at these locations. It is incumbent on customers to evaluate, in light of their own individual circumstances, the suitability of disembarking at the selected location.