If this is of a criminal matter or motor vehicle violation please contact the Halifax Regional Police’s non-emergency dispatch at 902.490.5020.
To register a complaint about a taxi or limo, or about a taxi or limo driver, call 311.
You will be asked to provide:
- the roof light number and company name
- a description of what happened
- the time and location of where the incident occurred
You may also be asked to provide a witness statement in order for the Compliance Officer to proceed with an investigation.
All information provided to the Taxi Office is subject to Freedom of Information and Protection of Privacy legislation (FOIPOP) and legal disclosure. During the investigation, your information is kept confidential. However, if the matter proceeds to prosecution, all information relating to the investigation, including the identity of complainants and witnesses must be shared with the defense.