The municipality is committed to taking important steps in reducing the spread of COVID-19.
For information on masking and self-isolation guidance, visit Coronavirus (COVID-19): restrictions and guidance.
For all health-related updates on COVID-19, visit novascotia.ca/coronavirus.
The municipality’s Emergency Management Division is working very closely with provincial partners at Health and Wellness and NS Emergency Management Office to respond to, and mitigate, the impacts of COVID-19.
Exercising protective measures, such as regular proper hand washing, will help defend against, and reduce the risk of, spreading COVID-19.
Last updated: July 6, 2022
An important reminder to residents: Do not call 911 for non-emergency purposes. For non-emergencies, please call 311 and/ or police non-emergency lines.
The municipality’s standard operating procedures will continue to include increased frequency of cleaning of all public surfaces, such as doorknobs, elevators and counters.
- Customer Service
The in-person customer service centres at Alderney Gate, Bayers Road Centre and Musquodoboit Harbour are open to the public with regular hours.
The Planning & Development Permit Office (located at 5251 Duke St, third Floor, Suite 300, Duke Tower, Halifax) is open from 8:30 a.m. to noon, and then from 1 p.m. to 4:30 p.m. on Mondays to Fridays (excluding holidays).
A number of services offered by 311 and the customer service centres remain available online, including the payment of parking tickets, zoning confirmation applications and applications for all permit and subdivision applications.
- Halifax Public Libraries
For the latest information on library services, visit their website.
- Halifax Transit
The municipality’s Mandatory Mask Policy was lifted on March 21, 2022; however, wearing a mask indoors and while using Halifax Transit services is recommended.
The polycarbonate shields that were previously installed behind operators on conventional buses and Access-a-Buses will remain in place.
Follow @hfxtransitalert for all Halifax Transit service disruptions, including immediate service loss for routes.
- Parks & Recreation
On March 21, 2022, the municipality’s Mandatory Mask Policy was lifted, however, wearing a mask indoors is recommended.
Proof of full vaccination is no longer required to participate in non-essential, discretionary events and activities. This includes recreation programming and visiting recreation and fitness centres.
- Planning & Development
A new online solution has been implemented for permit applications.
Applications for Rezoning, Municipal Plan Amendments, Development Agreements, or Downtown Halifax Site Plan Approvals can be submitted via email to firstname.lastname@example.org.
Revised drawings and/ or any amended planning application information for current files can also be submitted via email, directly to the planner assigned to the file.
- Solid Waste
Residents are encouraged to place materials curbside the evening before collection. Materials must be placed curbside no later than 7 a.m. to ensure collection.
- Employee Information
The municipality’s Mandatory COVID-19 Vaccination Policy was rescinded on February 28, 2022.
- Regional Council Meetings
Residents are encouraged to check the agenda for each meeting, once available, to confirm whether the meeting will be virtual or in-person.
For public hearings, advertisements will include whether the hearing will be virtual or in-person.
Members of the public are encouraged to visit halifax.ca/city-hall in advance of attending an in-person meeting for the latest information.
What you can do
- For all information on COVID-19 testing, self-assessments and prevention, visit novascotia.ca/coronavirus.
- Access 211 to find non-municipal community and social services available in your area at this time. This service is available 24/7 in 140 languages.
- Residents can call 311 for updated information on municipal services.