Submit completed Locate Request Form to Halifax Water via:
Locate Follow-up Inquiries
Monday to Friday: 8:00 a.m. to 4:00 p.m.
Emergency - Afterhours & Weekends
In an emergency, if you hit Halifax Water’s infrastructure after hours or on a weekend please contact the Halifax Water Customer Care Centre at 902-420-9287
A locate request is not considered processed until you have been contacted by Halifax Water and given a Locate Clearance Form with a locate number.
This locate clearance is only for the work area indicated and is valid for 28 days. Blue and/or Green paint markings indicate Halifax Water infrastructure and are approximations only:
- You must ensure that it has confirmed the placement of Halifax Water infrastructure before digging
- Hand digging is required within one metre of markings
- Halifax Water assumes no responsibility for private infrastructure
- It is your responsibility to locate any infrastructure on private property.
By submitting the application, you are acknowledging that Halifax Water has agreed to locate our infrastructure at no charge. In exchange for this service, you agree to repair any damage to Halifax Water infrastructure, notwithstanding any errors or omissions of the locate or placement of the blue and green paint markings.
The repair work shall be subject to inspection by Halifax Water.