Halifax Transit has policies and guidelines designed to ensure a positive and safe travel experience for both our bus/ferry operators and, most importantly, our passengers. Please view the policy/guideline that pertains to you:
Bike racks are located at the front of fitted buses and have the capacity to hold two bikes. The usage of the racks will be done on a first come first serve basis. Passengers themselves are responsible for both loading and unloading of bicycles on racks. Bicycles are prohibited from the interior of buses; if rack space is not available, passengers who wish to travel with bicycles must wait for the next bus with rack space. Racks are available for use year round and no cyclist is to be prohibited use when an open space on rack is available.
Passengers are allowed to travel with luggage on all Halifax Transit buses only if the luggage can be safely stowed on the floor directly in front of you, on your lap, or in the overhead luggage rack where provided (MetroX Airport/Fall River buses only). This policy is in alignment with provincial regulations which stipulate that the aisle and doorways must be clear of any items that may impede the flow of passengers.
Halifax Transit passengers are asked to be considerate of others when transporting bags/backpacks on vehicles; the following regulations have been developed:
Presently, all of Halifax Transit's bus fleet, as well as its ferry terminals, have been outfitted with surveillance cameras to ensure greater security for its passengers and operators.
In accordance with the Smoke-free Places Act. 2002, c. 12, s. 1.
“Smoking is prohibited inside Halifax Transit buildings, terminals and transit shelters, and on all transit vehicles, including ferries. Smoking is also prohibited with four (4) metres (13 feet) of entrances to any entrances, air-intake vents and open windows of Halifax Transit buildings and terminals." Further, Halifax has taken a pro-active stance on the use of e-cigarettes which are classified in the same vein cigarettes. Therefore, any use of e-cigarettes is prohibited inside Halifax Transit buildings and terminals, and on all transit vehicles, including ferries.
Only food and drink carried within sealable (spill proof) containers is permitted on Halifax Transit buses. As there is the potential for spillage during the acceleration or deceleration of a transit bus, and as buses may decelerate rapidly to avoid traffic hazards, food of any kind may not be consumed. Beverages such as coffee may be consumed on Halifax Transit buses contingent on the use of sealable containers. Single use disposable coffee cups are not permitted.
As acceleration and deceleration is relatively gentle on Halifax Transit ferries, food and single use coffee cups are permitted. For the safety and comfort of all passengers, please deposit associated waste in the containers provided.
Under no circumstances is open alcohol allowed onboard or to be consumed on any Halifax Transit vehicle.
Operators are permitted to eat on their bus between runs only. Coffee cups are to be kept in the holders installed in the operator area. No items are permitted on the dash of the bus. Operators are encouraged to eat at transit terminals whenever possible.
Under no circumstances are operators to offer any food products to passengers riding Halifax Transit vehicles.
Mobility scooters are allowed on all Access-A-Buses, designated ALF conventional bus routes and ferries. Maximum size restrictions are:
All mobility devices will require at least 2 anchor/tie down points, 4 anchor/tie down points when possible, to secure the device to the bus. Users of mobility devices can purchase straps to create anchor points in order to secure the device to the bus. These straps can be purchased at most mobility device retailers. Passengers using scooters are required to manoeuvre into the docking-station and transfer to a fixed transit seat independently. The operator will then secure the mobile device to the bus.
Customers who require the support of a service animal are permitted to bring their service animals into all Halifax Transit facilities and on all vehicles and vessels. For the safety of all customers, service animals must be, at all times, securely leashed and under the care and control of the owner. Transit operators may deny access to a service animal if the operator has reasonable grounds to believe that the service animal poses a risk of injury to other passengers. The operator will not be held responsible if a service animal causes injury to a passenger. Customers are not required to carry identification for their service animal; however, Halifax Transit encourages the use of certification documents or municipally issued Service Animal Identification (ID) tags to assist transit operators in distinguishing between service animals and pets. Customers without identification for their service animal will be asked to provide contact information (name, address and telephone number) to facilitate their future access to the transit system.For the convenience of passengers who require the support of a service animal but who do not have or are unable to conveniently carry certification identification, the municipality will provide an identifiable tag to individuals who require a service animal. This tag will be provided through the animal licencing process that is currently in place. You can license or renew the license for your service animal in person at any municipal Citizen Contact Centre or select veterinary clinics.
Mail a completed licensing form with supporting documentation to:
Municipal Dog Licensing
PO Box 1749
Halifax NS B3J 3A5
Call the Citizen Contact Centre at 311 or 1-800-835-6428 (toll-free in Nova Scotia only) - license renewals only.
Applications will be reviewed and approved by staff following which identification documentation will be provided to the applicant.
To gain access onto a Halifax Transit vehicle, passengers are required to wear:
Top, bottoms, and footwear; those failing to meet these requirements will be denied service.
Further, all passengers should dress appropriately for public travel. For example those passengers who are coming from the beach, lake, or pool should make sure their clothes are dry when boarding. Drivers at any time have discretion to disallow a passenger from boarding a vehicle should the person in question detract from other passenger’s ability to safely use transit. Lastly, transit operators shall not deny access to passengers who are wearing religious, cultural or medical clothing, which may include face coverings.
A consistent approach is taken across all Halifax business units to ensure that all employees operating municipal vehicles adhere to the following limitations:
*In accordance with the anti-idling policy, municipal vehicles are not permitted access to drive through services as this is considered unnecessary idling.
Halifax Transit operators are expected to adhere to the three minute rule. Specifically, during any layover in excess of minutes, operators are expected to shut down the bus. This also adheres to engine warm up periods which should not exceed minutes prior to departure time (provided air pressure for air brake systems are fully charged and all safety provisions are in place).
Exceptions to this policy have been identified and only exist under the following circumstances:
Those passengers who wish to bring strollers on board Halifax Transit vehicles must first make sure their stroller size meets the recommended acceptable size of no larger than 42" x 22.5" (double wide strollers will not be allowed). The transit operator will have ultimate discretion based on the size of the stroller or the amount of room available on the bus due to load size.
In order to maintain a safe and sanitary environment, the transportation of garbage, recycling or composting on Halifax Transit vehicles is prohibited. Suspected violators shall be denied access to a vehicle.
All found items are catalogued by the Halifax Transit Lost & Found department. Valuable items are held for 30 days. Items not deemed valuable are held for 14 days. Perishable items are disposed of immediately. Halifax Transit staff do their best to contact the owner of the item. The Lost & Found department can be reached at 902-490-6617.
Public transportation is a shared experience and is dependent on cooperation and consideration of all parties involved if a safe and enjoyable environment is to exist. Any individuals who violate this policy will face repercussions which can include being removed from Halifax Transit vehicles to laying charges through Halifax Regional Police. It is the goal that by clearly outlining inappropriate behaviours this policy will be self-regulating.
Behaviours which are not tolerated on any Halifax Transit vehicles include:
Should any of the above behaviours be observed on any vehicle Halifax Transit operators have the authority to deny passengers the right to board Halifax Transit vehicles or remove any passenger who may be causing disturbance or damaging the vehicle. If the passenger refuses and continues disruptive behaviour, mobile supervisors are to be contacted.
Passenger etiquette has been developed to outline and encourage positive passenger behaviour in order provide the most enjoyable experience to the greatest number of Halifax Transit customers. The following are guidelines/procedures which passengers are expected to follow while using transit vehicles:
Pets are not allowed on Halifax Transit vehicles unless properly restrained in a closed pet container that prevents the pet from escaping. Passengers carrying an appropriate container may travel with a pet either on their lap or placed on the floor. During the trip, pet containers must not impede free passage of customers or block any doors. Passengers should ensure cages are clean, free of odor and have no sharp edges.
The transit operator, at his or her discretion, may not allow a passenger to board with their pet if there is a concern for the safety or comfort of fellow passengers. If only standing room is available the transit operator may refuse passage to the pet and pet owner even with an adequate container. Passengers must always respect the transit operator's decision.
This program is available for the following Halifax Transit customers:
1. Unaccompanied persons travelling on conventional service buses after dusk.
2. Mobility impaired passengers who have access to the program 24 hours a day when necessary for special circumstances, such as poor weather.
Should a passenger fall into one of the two categories above they may Request-A-Stop to disembark at a location other than a regular bus stop along the standard route. To do so a passenger must identify to the operator as first, meeting the requirements for the program and second, to give notice of the requested stop location at least one stop prior to the request. In order to meet a request, the operator must be able to stop safely and obey transit safety regulations. Therefore, if the passenger request is deemed unsafe the operator has the right to deny that request and choose an alternate stopping point. Finally, the Request-A-Stop Program is only honoured on regular service routes. Any request on Express Routes, MetroX Routes or MetroLink Routes will not be considered.
Every Tuesday seniors aged 65 and older can ride for free from within the following times
(10 a.m. – 3:30 p.m.) – (6 p.m. – end of day) This program includes all conventionally scheduled bus routes, community transit, and ferries only. MetroX, MetroLink and Access-A-Bus services are excluded from this initiative. Seniors should be prepared to show proof of age by a recognized photo identification card (NS Photo ID, driver’s license, etc).