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Mission Statement

"To provide world class services for our customers and our environment"

Important Notices:


Seasonal Disinfection Program

Seasonal disinfection means the wastewater discharged from these treatment facilities into Halifax Harbour would continue to be disinfected between May 1st and October 31st, but not in the winter months from November to April (disinfection would be in place prior to Polar Bear swims New Years Day). Click for more information…

Rate Application - Click for More InfoOn November 24, 2014 Halifax Water filed a 2 year rate application with the Nova Scotia Utility and Review Board (NSUARB). The rate application included a request for an increase in water and wastewater rates. The rate application did not include an increase in stormwater rates. A public hearing before the NSUARB took place on February 23-27, 2015 and a final decision was made on April 21, 2015... Click for more info

NEW - Get Your Water Bill Online!

ePost - Online BillingHalifax Water has teamed up with Canada Post to offer customers the ability to receive their water bill online. With Canada Post's epost, you can manage your bills online in one safe, secure place. Any time, anywhere! Click for more information...

Water Services Wastewater/Stormwater Rate / Fee Information


Getting Connected Sewer Backups Regional Development Charge Contact Us Before You Dig Call Before You Dig
Billing & Account Information Wastewater and Stormwater Management Stormwater Billing Facilities & Infrastructure

Average Water Use

Advanced Metering Infrastructure Final Report January 2014

Biosolids Management

Water, Wastewater, Stormwater Rates and Fees

Paying Your Bill Harbour Solutions Project Bennery Lake/Aerotech Rates & Fees Cross Connection Control Program
Cancelling Services N-Viro Soil Amendment Peer Review Study 2013 Rate Application (Urban Core) Design and Construction Specifications 2014
Bulk Fill Stations Pollution Prevention

2012 Rate Application (Airport/Aerotech)

Asset Management Assessment Project - Executive Summary Report - June 2011

Leak Investigation

Stormwater Inflow Reduction  (SIR) Program Cost of Service Study June 2011

Halifax Water 5-Year Business Plan 2013/14 to 2017-18 To PDF Acrobat Tips

Low Water Pressure

System Capacity & Planning Water, Wastewater, Stormwater Cost of Service Rate Design Manual

Integrated Resource Plan

Source Water Protection SNC Lavalin Report - Nov. 2011 - Cow Bay Road Drainage Investigation   Regulatory Compliance
Water Quality Wastewater Treatment Facilities   Blue City:  The Water Sustainable City of the Near Future
Geosmin Information What should people NOT be flushing down their toilets or sinks?


Water & Your Health  


Water Sources    


Water Treatment Plants      
Water Conservation    


Water Main Renewal Program      

Emergency Phone Numbers

   WATER: 490-6940              SEWER & FLOODING: 311


Sewer Backup Information


Call Before You Dig
Contact Us Before You Dig


Construction/Maintenance Repairs in Progress

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Emergency Repairs in Progress

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* Lakeside Pumping Station Upgrade Project

* Cow Bay Road Newsletters To PDF Acrobat Tips

* Halifax Water Launches Canada’s First In-Pipe Hydro Project

* Awards

* The Salvation Army / Halifax Water H20 Fund

Click for more information

In the spring of 2010 Halifax Water began working with the Salvation Army to establish a fund to assist Halifax Water customers who are truly in need and in April 1, 2011 the Help To Others Fund, or H2O Fund, was launched. Click for more information...