All Online Services
Ask a question to 311
- Service InformationHave a general question? Send 311 a message and receive and answer by email.
Barrier Maintenance
- Online FormRequests for maintenance of guiderails, retaining walls, fences, or railings.
Cemeteries
- Online FormReport on damaged headstones, fallen over headstones, grave depressions, or general cemetery inquiries. HRM Owned cemeteries only.
Crosswalks
- Online FormRequests for new crosswalks, crosswalk repairs, or crosswalk painting.
Curb and/or Gutter Maintenance
- Online FormRequests for repairs on curbs or gutters
Deceased Animals
- Online FormReport issues on deceased animals or marine life on HRM Property, including parks, playgrounds, and fields.
Drainage Infrastructure Maintenance or Repair
- Online FormReport issues related to repair or maintenance of drainage assets (where flooding is not currently happening). Examples include culverts, ditch, street drains, catch basins, other.
Flooding Requests
- Online FormReport active incidents of flooding; catch basins, water running into the street, culverts and ditches.
Graffiti Removal
- Online FormRequests to have graffiti removed.
Illegally Parked Vehicle
- Online FormReport illegally parked vehicles.
Obstructions
- Online FormReport anything impeding the flow of traffic or pedestrians such as MVA debris (including fluids from the vehicle), garbage bags, temporary signs, shopping carts.
Problem Plants, Insects, or Invasive Species
- Online FormReport issues with problem plants, bugs, or invasive species.
Report a crime to Halifax Police
- Online ServiceReport a minor crime to Halifax Regional Police. If a crime is in progress, call 911.
Report a missing animal
- Service InformationReport your missing pet.
Report a pothole or sinkhole
- Online FormReport a pothole or sinkhole on a municipal street or sidewalk. If you are reporting potholes on a 100 series highway, please contact NSTAT at TPWPAFF@novascotia.ca
Report a problem with a streetlight
- Online FormReport an issue with a streetlight on a municipal street, park, or open space.
Report an issue with a community sign
- Service InformationReport a maintenance issue with a "Welcome to the Community" sign.
Report litter in parks and fields
- Online FormReport litter, broken glass and overflowing waste bins in municipal parks, playgrounds or athletic fields.
Report litter on streets or sidewalks
- Online FormReport litter or overflowing waste bins on municipal streets, sidewalks, paths, walkways, between streets or in ditches.
Request repairs (parks & playgrounds)
- Online FormReport damage to something in a municipal park, playground, or field.
Road Shoulder
- Online FormRequests for maintenance of road shoulders (pothole, washouts, cracking)
ROW bench
- Online FormRequests for new ROW Benches or Bench Repairs.
ROW Services General Inquiries
- Online FormReport issues about activity in the ROW or roadside memorials. Report general ROW inquiries regarding obstructions or placement of containers/excavation equipment.
Snow Damage
- Online FormReport damage to HRM Property such as vehicles, buildings, sidewalks, curbs, grass, trees, shrubs, gardens, etc.
Street Sign Missing or Damaged
- Online FormReport missing or damaged street signs.
Traffic Calming
- Online FormRequests for traffic calming measures.
Trees
- Online FormRequest work pertaining to tree pruning, tree removal, tree planting, and stump removal, and/or report tree vandalism (illegal cuts or pruning).
Walking Surface Maintenance
- Online FormRequests for maintenance of sidewalks, pedestrian ramps at intersections/crosswalks, tactile plates, street to street walkways, marked crosswalks or stairs.