2022 Municipal Services Survey
The 2022 Municipal Services Survey was conducted between September 12 and September 29, 2022. Please return to this page in November 2022 to view the results.
The Municipal Services Survey results will inform the 2023/24 business planning and budget process. The survey asked about residents’ satisfaction with municipal services, where residents would like to see investments in municipal services and programs, as well as provided a section on HalifACT, the municipality’s Climate Action Plan.
2021 Resident Survey
The 2021 Resident Survey was conducted between September 1 - 24, 2021. Invitations to participate were sent to randomly selected households across the municipality. The resident survey is an engagement tool used to gather information from a diverse range of municipal residents about their priorities, service experience, and expectations. The results of the survey will guide strategic and business planning and budgeting decisions and provide Regional Council and administration with valuable insight into what matters most to residents.
There were 1,766 responses to the survey. Results were provided to Regional Council on November 23, 2021.
2021 Resident Survey Regional Council Report (includes a copy of Consultants Report and the survey)
2020 Municipal Budget Survey
The 2020 Municipal Budget Survey was conducted between November 5 and December 14, 2020. The survey was available online to all HRM residents and was intended to inform the 2021/22 business planning and budgeting process.
The survey asked residents about their priorities and expectations, their experiences with the municipality, and their satisfaction with the services provided.
There were 4,312 responses to the survey. Results were provided to Regional Council on Tuesday January 26, 2021. The report can be found here. You can also review results by demographic here, or view the 2020 Municipal Budget Survey document here.
For questions about the survey, please contact:
2019 Citizen Survey
The 2020/21 Shape Your Budget (SYB) citizen engagement was conducted in September 2019 and included visiting community groups and hosting a series of pop-up sessions at various locations around the municipality. Participants were asked to complete a survey about their satisfaction with municipal services, their priorities, and preferences for service levels. The survey was available to all residents, not just those who attended a pop-up event.
The survey had 1,078 respondents. Results were provided to Regional Council on Tuesday, Oct. 29, 2019.
2019 Shape Your Budget Survey report
2019 Shape Your Budget Survey document
2019 SYB Survey Crosstabs (results by question for each demographic)
2018 Citizen Survey
2018 Citizen Survey Consultants Report
2018 Citizen Survey Tabular Data (by demographic - years, gender, age, education)
2018 Citizen Survey Tabular Data (by demographic - income, property tax, area)
2018 Citizen Survey Copy
2014 Citizen Survey
2014 Consultants Report
2014 Tabular Data (by demographic - Income, Home Ownership, Property Tax, Area)
2014 Tabular Data (by demographic - Gender, Age, Education, Years in the municipality)
2014 Citizen Survey Copy