Citizen Survey

2022 Municipal Services Survey

Le texte en français suit.

Click here to take the 2022 Municipal Services Survey. 

We want to hear from you. The 2022 Municipal Services Survey will be open from September 12 to September 29.

The Municipal Services Survey will inform the 2023/24 business planning and budget process. This survey asks about residents’ satisfaction with municipal services, where residents would like to see investments in municipal services and programs, and a special section on HalifACT, the municipality’s Climate Action Plan. 

The Municipal Services Survey is conducted every two years, alternating with the more detailed and in-depth Resident Survey. The 2022 Municipal Services Survey is an abbreviated version of the 2021 Resident Survey and is intended to be a ‘pulse survey’ to supplement the more rigorous Resident Survey, at a lower cost.

The survey is available online to all municipal residents, however, residents who cannot complete the survey online can request a paper copy by contacting 311.

Please return to this page in November to view the results.

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Cliquez ici pour répondre au Sondage sur les services municipaux 2022 en Français.

Nous voulons connaître vos opinions. Le Sondage sur les services municipaux 2022 sera accessible du 12 au 29 septembre.

Le Sondage sur les services municipaux servira à éclairer la planification des activités et le processus budgétaire pour 2023-2024. Ce sondage pose des questions sur la satisfaction des résidents avec les services municipaux, dans quels services et programmes municipaux les résidents veulent voir des investissements et, dans une section spéciale, sur HalifACT, le plan d’action climatique de la municipalité. 

Le Sondage sur les services municipaux a lieu tous les deux ans, en alternance avec le Sondage auprès des résidents plus détaillé et approfondi. Le Sondage sur les services municipaux 2022 est une version abrégée du Sondage auprès des résidents 2021 et vise à être une façon de « prendre le pouls » et de compléter le Sondage auprès des résidents plus rigoureux, à un coût moindre.

Le sondage est accessible en ligne pour tous les résidents municipaux, toutefois les résidents qui ne sont pas en mesure de répondre au sondage en ligne peuvent demander une copie papier en communiquant avec le 311.

Veuillez revenir à cette page en novembre pour consulter les résultats.

2021 Resident Survey 

The 2021 Resident Survey was conducted between September 1 - 24, 2021. Invitations to participate were sent to randomly selected households across the municipality. The resident survey is an engagement tool used to gather information from a diverse range of municipal residents about their priorities, service experience, and expectations. The results of the survey will guide strategic and business planning and budgeting decisions and provide Regional Council and administration with valuable insight into what matters most to residents.

There were 1,766 responses to the survey. Results were provided to Regional Council on November 23, 2021. 

2021 Resident Survey Regional Council Report (includes a copy of Consultants Report and the survey)

2021 Resident Survey Tabular Data (by district)

2021 Resident Survey Tabular Data (by demographic - years, gender, age, education)

2021 Resident Survey Tabular Data (by demographic - ethnicity, person with disabilities, 2SLGBTQ+, Children <18)

2021 Resident Survey Tabular Data (by demographic - income/property tax/homeowner/area)

2020 Municipal Budget Survey 

The 2020 Municipal Budget Survey was conducted between November 5 and December 14, 2020. The survey was available online to all HRM residents and was intended to inform the 2021/22 business planning and budgeting process.

The survey asked residents about their priorities and expectations, their experiences with the municipality, and their satisfaction with the services provided.

There were 4,312 responses to the survey. Results were provided to Regional Council on Tuesday January 26, 2021. The report can be found here. You can also review results by demographic here, or view the 2020 Municipal Budget Survey document here

For questions about the survey, please contact:

Michael Pappas
902.476.4696
pappasm@halifax.ca

2019 Citizen Survey 

The 2020/21 Shape Your Budget (SYB) citizen engagement was conducted in September 2019 and included visiting community groups and hosting a series of pop-up sessions at various locations around the municipality. Participants were asked to complete a survey about their satisfaction with municipal services, their priorities, and preferences for service levels. The survey was available to all residents, not just those who attended a pop-up event. 

The survey had 1,078 respondents. Results were provided to Regional Council on Tuesday, Oct. 29, 2019.

2019 Shape Your Budget Survey report
2019 Shape Your Budget Survey document
2019 SYB Survey Crosstabs (results by question for each demographic)

2018 Citizen Survey 

2018 Citizen Survey Consultants Report
2018 Citizen Survey Tabular Data (by demographic - years, gender, age, education)
2018 Citizen Survey Tabular Data (by demographic - income, property tax, area)
2018 Citizen Survey Copy 

2014 Citizen Survey

2014 Consultants Report
2014 Tabular Data (by demographic - Income, Home Ownership, Property Tax, Area)
2014 Tabular Data (by demographic - Gender, Age, Education, Years in the municipality)
2014 Citizen Survey Copy

2012 Citizen Survey 

2012 Consultants Report
2012 Presentation to Regional Council
2012 Tabular Data (by demographic)
2012 Tabular Data (geographic)
2012 Citizen's Survey Copy

2010 Citizen Survey 

2010 Consultants Report
2010 Presentation to Regional Council
2010 Tabular Data
2010 Citizen's Survey Copy