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Contact 311 by Email

Contact us by e-mail


E-mail inquiries are answered from 8:30 a.m. to 4:30 p.m. on regular business days, in the order in which they are received. Please allow one full business day for response.

For requests of an urgent nature, please contact us by phone.

Please note: all information is kept confidential and is optional. Your e-mail address will not be given out to any outside agencies or used in any database unless you request it.

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In accordance with Section 485 of the Municipal Government Act (MGA), the personal information collected on this form will only be used by HRM staff and, if necessary, individuals under service contract to answer your questions and address your comments. If you have any questions about the collection and use of this personal information, please contact HRM's Access and Privacy Office at 490-4390 or accessandprivacy@halifax.ca