Bookings and rentals

The municipality is pleased to offer a wide variety of indoor and outdoor recreational facilities available for rent to individuals and organizations. You'll find a location for every type of function or activity. 

For details and information on how to book, please select from the following facility types:

All Weather Fields

Arenas

Ball Diamonds

HRCE Schools

Parks & Special Events

Recreation Centres

Sport Courts

Sport Fields

Tracks

Outdoor Weddings

 

Service Level Standards

The following service level standards apply when booking outdoor facilities and assets.

Topic Service level (business days) Notes
Topic Service level (business days) Notes
Return/Acknowledge Client Messages for Bookings 2 Facility Scheduling will return client messages within two business days.
New Rental Requests 2 Service level assumes all required documentation is submitted and complete. If the requested asset is unavailable, processing may be delayed while alternate locations are found.
Amendments to Approved Rental Requests 5 Service level assumes submission of a completed Outdoor Facility Amendment Form. No amendments will be processed if requested within five business days of the event. Any applicable refunds or credits will be processed at end of season.
Amendments to Approved Rental Requests 5 Service level assumes submission of a completed Outdoor Facility Amendment Form. No cancellations will be processed if requested within five business days of the event. Any applicable refunds or credits will be processed at end of season.
Rental Booking Cancellation (initiated by Parks & Recreation) N/A Applicable refunds or credits will be processed at end of season.
Not Playable Field Refund/Credit Noon of Following Business Day Service level assumes submission of information about the field condition, along with an applicable photo if possible. Any applicable refunds or credits will be processed at end of season.

Insurance

All rentals are required to have a $2 million dollar general liability policy unless otherwise indicated.

AON Risk Solutions has created a Citizen Event Insurance Program (CEIP) which provides event organizers with affordable access to liability coverage when planning events.  Coverage may be obtained for community events, family events as well as a wide range of sporting activities (including organized leagues and sport camps).

It is important to note that inclusion in the program is voluntary. Residents can contact any insurance provider to inquire about coverage that best suits their needs.  HRM is providing an option for residents to access group liability insurance. CEIP is not administered or subsidized by the municipality.

For more information about CEIP and how to purchase this insurance option, visit Login - Event Insure (aon.ca) or contact AON Risk Solutions directly at 902-429-7310.

Making Payments

You can pay rental charges by credit card (VISA and Mastercard only) and debit card, as well as by cheque or a series of post-dated cheques. Contact a Facility Scheduler if you wish to pay by cash at a recreation centre or to be setup for online payments via credit card.  Please note that American Express is not currently a payment option. 

  • Clients with one-time bookings must pay the amount owing in full prior to the event date.
  • Clients with recurring bookings should provide monthly post-dated cheques based on amounts listed in the signed rental contract. Amounts owing from a previous season must be paid in full in advance of starting a new season. 

Leagues and seasonal clients with money owing from a previous season must ensure that their account balance is paid in full prior to the start of a new season.

Any contract amendments/adjustments will be made during the season and the clients’ account balance will reflect these adjustments at season end. At that time there may be a credit on the clients’ account. This amount will be returned to the client/organization as a refund.

Maintain Your Records

You should keep accurate records of scheduling transactions for reference in the event of a billing discrepancy, including copies of:

  • season contracts
  • amendments
  • additional requests
  • cancellations

Required Documents for Bookings

League and seasonal clients must complete a Client Information Form with any application request. The Facility Scheduling team can’t process your request without it.

League and seasonal clients, special event/tournament clients, and HRCE clients must arrange payment and sign contracts in person at the Facility Scheduling Office.

One-time or individual clients can fax or scan a signed copy of their documents, provided the bookings are paid for already. You can also fax/scan contract amendments.

Key Sign-out and Return

Use of keys for gaining access to lights, washrooms, gates, or a field house at any municipal facility will be included in the booking charges.

Failure to return keys by an agreed-upon date may result in the loss of your deposit and additional fines being applied to your account:

  • first offence: $150 fine will be issued to the client/league.
  • second offence: $300 fine will be issued to the client/league and the client/league will lose priority of field booking for the following season.
  • third offence: $500 fine and immediate loss of field booking for the remainder of the season and for the next season.

Other Forms and Requirements

Read and complete the following PDFs as appropriate:

  • Incident/Accident Report
  • Temporary Food/Entertainment/Concession Tent Procedures – Non-Alcohol
  • Temporary Alcohol/Entertainment Beverage Tent/Garden Procedures 

If your event booking includes music, you will have to pay additional charges.